Cancellation Policy
General Provisions
Thank you for being a valued member. We understand that sometimes changes happen, and there might be a need to cancel your membership. Our membership cancellation policy outlines the terms and conditions surrounding such cancellations.
Requesting Cancellation
Procedure: Cancellation requests must be submitted in writing to our customer service team via info@b2bmergers.com or through the “Cancel Membership” option in your account dashboard.
Notice Period: Requests for cancellation should be made at least 30 days prior to the next billing cycle to avoid charges for the subsequent period.
Confirmation: Upon receiving your cancellation request, our team will process it and send you a confirmation email within 3 business days.
Refunds
No Refunds: All membership fees are non-refundable. Once paid, the membership fee for the current term cannot be refunded, regardless of whether the membership is used or not.
Prorated Refunds: In special circumstances and at our sole discretion, prorated refunds may be provided based on the time remaining in your membership term.
Auto-Renewal Cancellation
Auto-Renewal: By default, all memberships are set to auto-renew at the end of the membership term. If you wish to prevent your membership from auto-renewing, you must cancel before the renewal date.
Notification: Members will receive an email notification reminding them of the upcoming renewal 15 days before the renewal date.
